Privacy Policy

 Effective Date: May 2025

The Lux at West Lane ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.TheLuxAtWestLane.com or interact with us online, by phone, or in person. Please read this policy carefully to understand our views and practices regarding your personal information.

1. INFORMATION WE COLLECT

We may collect personal information from you in a variety of ways, including:

• Contact Information: Name, email address, phone number, mailing address
• Event Details: Type of event, preferred dates, guest count, service preferences
• Usage Data: IP address, browser type, pages visited, time spent on the website
• Communication Data: Any information shared with us via contact forms, social media, or other communication channels

2. HOW WE USE YOUR INFORMATION

We may use the information we collect from you to:

• Respond to inquiries and provide customer support
• Process event bookings and reservations
• Send updates, promotional offers, and Open House invitations
• Improve our website functionality and user experience
• Comply with legal obligations and protect our business

3.SHARING YOU INFORMATION

We do not sell or rent your personal information. We may share your data with:

• Trusted service providers who assist us in operating our business
• Legal authorities if required by law or to protect our rights
• Marketing platforms for the purpose of promoting our events and services (only with consent)

4. COOKIES AND TRACKKING TECHNOLOGIES

We may use cookies and similar tracking technologies to enhance your experience on our website. You can choose to disable cookies through your browser settings.

5. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

6. YOUR RIGHTS

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing communications at any time
• Request a copy of the information we hold about you

To exercise these rights, contact us at www.TheLuxAtWestLane.com.

7. THIRD PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

8. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.