SMS Registration Privacy Policy

 Effective Date: May 2025

At The Lux at West Lane, your privacy matters. This policy explains how we collect, use, and protect the information you provide when you register to receive SMS (text message) communications from us.

1. INFORMATION WE COLLECT

  When you opt in to receive SMS messages, we may collect:

• Your mobile phone number 
• Your name (optional)
• Confirmation of consent (opt-in)
• Date and time of registrations

    We may also collect message interaction details such as:

• Delivery Status
• Responses to SMS
• Link clicks (if any)

2. HOW WE USE YOUR INFORMATION

  We use your information to:

• Confirm bookings and send check-in/check-out instructions
• Notify you of important property updates
• Send offers and promotions (only if you opt in to marketing)
• Provide guest support and improve communication

3.  CONSENT AND OPT-IN

 By providing your number and opting in, you agree to receive SMS messages from The Lux at West Lane.   

Message frequency may vary. Standard message and data rates may apply.   

You are not required to opt in for SMS to make a booking.

4. HOW TO OPT OUT

To stop receiving messages, reply “STOP” to any SMS we send.
You can also text “HELP” for more information or contact us directly.  

5. DATA SHARING & SECURITY

We do not sell or share your mobile number with third-party marketers.

Your information may be shared only with:

• SMS service providers (under strict confidentiality)
• Government or legal authorities (if required by law)

We take reasonable steps to protect your data, but no system is 100% secure.

6. CHILDREN'S PRIVACY

Our SMS services are intended for guests 18 years or older.
We do not knowingly collect information from children under 13.

7.  POLICY UPDATES

This policy may be updated periodically. We’ll post updates here with a new effective date.

8. CONTACT US

Have questions or need help?

The Lux at West Lane
Address:  8811 West Lane, Magnolia, TX 77354
Contact Number: (281) 969-4120
E-mail: info@theluxatwestlane.com